Frequently Asked Questions

Find what you need in our searchable FAQ.

How long can I have an item checked out?

 

Physical Titles

All physical titles (books, CDs, DVDs, Playaways, etc.), WiFi hotspots, and Chromebooks check out for 3 weeks. Experience Passes check out for 1 week.

Renewals
Our autorenewal service will automatically attempt to renew your checked out titles 3 days before they are due. If autorenewal is successful, you will not receive a notification; your due date will extend another 3 weeks and no additional action is necessary on your part. If autorenewal is unsuccessful, you will be notified ONLY if you are set up for email and/or text notifications.

To check your notification settings, visit metrolibrary.org/myaccount. After signing in with your card number and last name, visit the Account Summary section and select Opt-In & Notifications

When a physical title is renewed, it is due back 3 weeks from the end of the original loan period and not 3 weeks from the day you renewed it unless you renew it on the day it is due or you renew it while it is overdue.

Example: A book is checked out on the 1st and is due back on the 22nd. If the book is renewed at any point between the 1st and the 22nd, it is due back 3 weeks from the 22nd.

Titles borrowed via interlibrary loan (ILL), WiFi hotspots, and Chromebooks cannot be renewed.

Digital Titles

eBooks and eAudiobooks from OverDrive can be checked out for 1 or 2 weeks. You can select the checkout period for each OverDrive title at the time of checkout. You can change your default lending period in your settings. OverDrive titles can be renewed unless there is a hold on the title. You can also renew items through the Libby app.

Magazines from OverDrive (using the Libby app) check out for 21 days at a time.

eBooks from EBSCO have no lending limit if they are read in the browser. If you wish to download an eBook from EBSCO, you can choose a lending period of 1 to 21 days.

eBooks and eAudiobooks from Odilo can be checked out for 3 weeks.

With hoopla, movies and TV shows can be checked out for 72 hours, music albums can be checked out for 7 days, and eBooks, eAudiobooks, and comics can be checked out for 21 days.

With Kanopy, movies and TV shows can be checked out for 72 hours.