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How do I pay my fines/fees online?

6052 views   |   17 Vote this question as useful.   3 Vote this question as not useful.   |   Last updated on Apr 28, 2022    Account Management Fines & Fees

 

  1. Visit metrolibrary.org and click My Account at the top.
  2. In the window that pops up, enter all the digits of your library card number. Your password or PIN is your full last name. Click Log In.
    • If you have an ECARD number, enter that word along with the trailing digits with no spaces between them. For example: ecard1234567
    • If your card number has a lowercase letter "c" at the end, do not include it when you enter your card number.
  3. On the Account Summary tab, click View Fines, check the fines you want to pay, and then click on the words "Pay Fines."
  4. In the window that opens, enter your payment information and click Pay Now.

A receipt of your payment will be emailed to you and you can also choose to print the Payment Successful page.

NOTE: If you're paying to renew your annual fee card, you must contact us after paying the balance so we can update the expiration date on your card.