Frequently Asked Questions

Find what you need in our searchable FAQ.

How do I pay my fines/fees online?


  1. Visit and click My Account at the top.
  2. In the window that pops up, enter all the digits of your library card number. Your password or PIN is your full last name. Click Log In.
    • If you have an ECARD number, enter that word along with the trailing digits with no spaces between them. For example: ecard1234567
    • If your card number has a lowercase letter "c" at the end, do not include it when you enter your card number.
  3. Click on your name in the top right corner and select Fees and Messages.
  4. Check the box next to each fine you wish to pay and then click Click to Pay Fines Online.
  5. In the window that opens, enter your payment information and click Finish.

A receipt of your payment will be emailed to you and you can also choose to print the Payment Successful page.

NOTE: If you're paying to renew your annual fee card, you must contact us after paying the balance so we can update the expiration date on your card.